from Edmonton, AB
Staff & Customer Loyalty
During Nelson Scott’s presentations, your managers
and supervisors will develop skills that will enable them to:
• obtain high-quality information about job candidates needed
to make hiring decisions matching the right person to the right
• use no-cost/low-cost recognition to improve morale, increase
productivity, and reduce turnover.
• create customer loyalty by delivering exceptional service
and responding quickly and effectively to customer complaints.
• retain top performers without spending buckets of money
(which wouldn’t work even if you could afford it).
• conduct meetings that achieve more in less time.
• use effective leadership and communication techniques
to guide productive work teams.
Nelson Scott the right speaker/trainer for you?
decide. Nelson is the right person for your association,
public, or private sector organization 'if' you want a speaker/trainer
• customizes presentations to your needs
• listens to you first, before planning his presentation
• provides content-rich presentations, delivered with clarity
• challenges participants’ thinking
• focuses on changing behaviours, rather than just creating
• invites feedback from participants and shares everything
he hears with you
• supplies follow-up information to participants
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